Sunday, December 30, 2012

Start creating a system

We have laid the foundation for a good training system. Now it's time to start creating that system.  Of course, as I have stated previously - systems are going to vary from one organization to the next depending on what industry your business is a part of.  The basic outline for a good training system is the same no matter what jobs you are training your team to do. We will fill in details as we go - but we will start with some basic things that you have to consider:

  1. How will you train?
  2. What tasks must you train?
  3. Who will do the training?
  4. Who needs to be trained and on what tasks?
    • What I mean by this is if you think about your employees- who needs to learn what?
    • Some things like safety and security - or food safety in a restaurant must be learned by everyone
    • Some tasks are specific to a job and don't have to be taught to all employees
  5. When will you train?
  6. How long will it take?
  7. How will you document that the training has been completed?
  8. How will you incorporate or execute the 3 steps to effective training? 
    • Plan
    • Teach
    • Observe/Evaluate
  9. Will you re-certify employees? If so - how often?
  10. How will you determine that the training was successful?
  11. What steps will you take to re-train employees if they are not doing the job correctly?
That is a pretty good list of things to think about as we start to build the outline for successful training. 

Tomorrow is another good day to relax and enjoy the day.  Be safe - don't drink and drive - stay off the roads even if you don't drink - you can be safe, but you have to look out for the stupid people who get behind the wheel when they shouldn't.

Happy New Year!!

Training is not a one - time event - it is an ongoing journey...Learn it...Live it...Pass it on!

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