Observe the employee completing the job or task that they were taught - take notes - let them know how they did - make corrections. Recognize successes! Making a big deal out of something they did right will really stick with them!
I recommend that you put together - as part of your training system - a form or checklist on which you can document the completion of each of the steps of training. We will go into more detail on that in future posts.
Let's review what we have covered so far!
- Create a training system/plan/program
- Consider the 3 steps to effective training in your plan
- Plan for training
- Teach the information/task/job
- Observe the person doing the task/Evaluate their performance
The next steps will be to talk in more detail about how to build that training plan!
Training is not a one - time event - it is an ongoing journey...Learn it...Live it...Pass it on!