I am not going to spend a lot of time talking about interviewing...it is not my strong suit. I think my biggest problem is that I love to talk. That is detrimental to a good interview because in an interview you need to get the candidate to talk about them self - if an person doesn't open up and starting talking and giving good answers - I tend to try to get the conversation going by talking about my experiences. The next thing I know - I am talking too much and not getting the information out of the candidate. So now that I have told you what not to do...here are a few things that you should do...I just need to learn to take my own advice.
- Have a checklist - to start out you might want to have an actual written list - but as time goes by, you will be able to observe the things on the list off the top of your head. The checklist should include the following...some of them will depend on the industry/organization that you are hiring for:
- Is the candidate on time for interview?
- How are they dressed? No matter what the job- they should be dressed in at least business casual attire. This is going to vary depending on your organization. If you are hiring for an office job where suits and ties are required - than you will be looking for a candidate to be dressed like that. Some other businesses might be okay with people being dressed in a nice dress shirt and slacks or a skirt. The attire a person is wearing may be very telling of their personality - and attitude toward work. They should be comfortable - but should also look like the put some time and thought into how they are presenting them self for the interview. However - don't let their good grooming or nice suit lull you into thinking they are a great candidate before you have even asked the first questions.
- What is their body language during the interview?
- How comfortable are they talking to you - a stranger that they are probably meeting for the first time? This is especially important if you are hiring for a customer service job of any kind. A cashier or receptionist is going to have to deal with people in person and on the phone - so good hospitality and social skills are a must.
- Did they bring their phone with them? If they check a call - or text - or answer a call during the interview - find a way to end it quickly. People who don't have any more respect for your time than that are not people you want working for you. Some people may have their phone with them if they are going to be filling out an application - they may have information on the phone that they need -but when you are conducting the interview you should not see the phone - and for that matter - they should not see your's either!!
Okay...I guess I had a lot more to say about interviewing than I thought I did...it's getting late...have a good night!
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