But I digress....
I have broken training basics down into 3 steps - some of the organizations I have worked for use a four step process - but I combine the last 2 steps cause I think they should be done at the same time. Even though the names of the steps vary from one company to the next - they are still based on the same steps.
- Observe and evaluate
We are going to use these steps as the foundation of the training program. It is essential that you have a solid system for training. This system will ensure that all people are trained the same way. Consistency is the key to the effective training of your team...as I have said before - no matter what industry you work, manage or own.
These are some things that you need to consider when putting together a training system:
- What do I need to teach my employees?
- What is going to be my means to presenting the information to the employees?
- Who is going to do the training?
- How much time is needed to train?
- What are the costs?
- How will I track or record that the training was done?
- How will I evaluate the trainees to determine their success?
Many companies are now using online or computer based training. This could be a website that you set up where the employee logs on and completes assignments or a series of videos - online or DVD's. All companies can't afford this type of training - so you may have to start out with hands - on paper-based training materials.
Now that we have started to lay the foundation - we will be ready to go into more detail on each step when we meet again.
Training is not a one time event - it is an ongoing journey...Learn it..Live it...Pass it on!